We work with clients from many different backgrounds and markets. Clients have different methods of working and interacting with their customers and suppliers.
Our aim when working with our clients is to provide them with the best service possible.
Our business is to advise clients how to achieve their aims and to give them the best advice possible to help them meet their goals, comply with their statutory obligations and meet their critical deadlines.
In order to achieve this we believe that there are some underlying principals which our clients must follow:
Honesty – we will be honest with you and expect the same from you to us. Without honesty our relationship cannot exist.
Integrity – we believe that all business relationships should be ethical and moral and we expect our clients to behave in the same manner.
Timely – in order to meet the many and various deadlines imposed on businesses and individuals we expect our clients to provide us with the information required for us to undertake our work on time. We expect our clients to let us have the information for our work without having to ask for it. If we send a client a request for information that information should be provided in a reasonable timescale. We do not want to be chasing clients for information in order to carry out our work. This causes delays and errors.
Completeness – when providing information we need all of the relevant information to carry out our work. We will not commence our work until we have all of the information we require. Ideally the information should be provided all together. If we do not have complete information we cannot assist you in meeting the relevant deadlines.
Technologically competent – we aim to become a paperless business and therefore a majority of our interaction with our clients will be technology based. We expect our clients to be moving towards being able to deal with electronic communication and online exchange of information. For businesses this means moving towards online bookkeeping. For all clients, data exchange will be focused on our online portal rather than by physical documents.
We are committed to helping our clients achieve the best that they can do but rely on them to help us achieve this.
We enjoy working with our clients and aim to have a good working relationship with all.
If you are a client we trust that the above is not new to you and that you subscribe to the principles stated.
If you are not a client but the above reflects the way you work then why not pick up the phone and have a chat with us.
Whether you are a client or not we are looking for referrals for new clients. If you know a business owner who aligns with the above principles please let us have their details so that we can contact them.
We look forward to working with you in the future.
Stewart & Partners
